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Early visibility into off-campus housing risk for universities

HomeZen finds the housing problems universities don't see, the ones that quietly erode wellbeing, disengage students academically, and lead to avoidable withdrawal.

Problems identified by universities and students

Students

I didn't know my landlord could enter without notice. I had no idea what my rights were or how to document it.

Student

The heating broke in December and I had no idea what to do or who to contact. I felt completely lost.

Student

As an international student, I was completely lost with UK renting. The contract was in legal language I couldn't understand.

International Student

Universities

We're seeing housing issues we never knew existed. Problems that affect student wellbeing long before they become formal complaints.

Wellbeing Advisor

We have no visibility into local housing conditions or the types of issues students are dealing with off-campus.

Student Support Manager

By the time housing issues reach us, they've often already affected academic performance or led to withdrawal.

Wellbeing Advisor

How HomeZen works

1

Students get support when problems start

Students access HomeZen for free, upload their contract, and get clear guidance on renting issues in their own words.

2

Issues are captured properly, as they happen

Problems, conversations, dates, and evidence are logged clearly, so nothing gets missed or forgotten.

3

Information is anonymised by default

Individual details are removed and issues are grouped into patterns, protecting student privacy.

4

Universities see what's emerging

Institutions gain early visibility into housing issues affecting wellbeing and engagement, before they escalate into formal complaints, safeguarding cases, or withdrawal.

For universities and students

For Students

Private support for renting, available free to all students

For Universities

Early visibility into off-campus housing issues affecting student wellbeing

Contract Understanding

AI-powered analysis in plain English

Anonymised Insights

Aggregate patterns without identifying students

Issue Logging

Structured documentation and tracking

Early Intervention

Surface issues before they escalate

International Support

Multi-language guidance for international students

Local Housing Intelligence

Understand property stock and common issues

Data Control

Student-controlled privacy and consent

Workflow Integration

Fit into existing support processes

Communication Tools

Professional messaging with landlords

Identity System Integration

Align with institutional platforms

Practical Guidance

Resources for managing home and bills

Consent-Based Sharing

Lawful intervention when appropriate

Not a marketplace. No property ratings, landlord league tables, public reviews, or tenant scoring. HomeZen is student support infrastructure.

Request a university briefing

Learn how HomeZen supports students and provides universities with anonymised insight.

HomeZen UK — Early warning insight into off-campus student housing